Frequently Asked Questions (FAQ)
Orders & Shipping
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and selected shipping method.
How do I track my order?
Once your order ships, you will receive a tracking number via email so you can follow your delivery.
Do you offer international shipping?
We are currently working on expanding our shipping options. Please check back soon for updates or contact us at info@crescii.com.
I entered the wrong shipping address — what should I do?
Please email us at info@crescii.com as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update it.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery for unused items in their original condition and packaging.
How do I start a return?
Email us at info@crescii.com with your order number and reason for return, and we will guide you through the process.
Do you offer exchanges?
If you need a different item or color, contact us and we’ll do our best to help based on availability.
Products
How do I know the quality of your products?
Every product offered by Crescii is carefully selected for comfort, practicality, and everyday wear. We focus on providing quality essentials at accessible prices.
Will sold-out items come back?
Some popular items may be restocked. Follow us on social media or sign up for updates to stay informed.
Are product colors exactly like the photos?
We aim to display products as accurately as possible, but slight color differences may occur due to lighting and screen settings.
Customer Support
How can I contact Crescii?
You can reach us anytime at info@crescii.com. We typically respond within 24–48 business hours.
What if I have an issue with my order?
Please email us right away. Our team is here to help and will work to resolve any issues quickly.
General
What is Crescii?
What is Crescii?
Crescii is the Muslim marketplace — an online store built by Muslims, for Muslims, serving the Muslim community across the United States. We exist to solve a problem every Muslim shopper knows well: why should you have to visit five different websites just to live your deen?
At Crescii, you can find everything in one place — modest fashion, Islamic essentials, and the everyday products that make a Muslim home feel exactly the way it should. One store. One community. Everything you need.
What Does Crescii Sell?
Crescii carries a carefully curated selection of products for Muslim women, men, and families:
Modest Fashion — Our collection includes 100% pure Kashmiri pashmina abayas, open abayas, closed abayas, abaya and slip dress sets, and embellished stone abayas. We also carry modal hijabs, jersey hijabs, chiffon hijabs, printed hijabs, and hijab accessories.
Islamic Essentials — Prayer rugs, prayer mats, tasbeeh, and everyday items for Muslim worship and home life.
Fragrances & Scents — Halal-friendly Eau de Parfum, concentrated perfume oils, oud, attar, bakhoor, and Islamic home fragrances from trusted brands.
Gifts — Thoughtful Islamic gifts for Eid, weddings, birthdays, and every Muslim occasion — including Habibi and Habibiti mug sets, Bismillah journals, and more.
What Makes Crescii Different?
Most online stores that sell Islamic products are scattered. A hijab store here. A prayer rug seller there. A fragrance shop somewhere else. Muslim shoppers have been forced to piece together their purchases from multiple disconnected sources — none of which were built with them in mind.
Crescii changes that.
We are not just a store. We are a Muslim marketplace — the first of its kind built specifically to serve every need of the Muslim household under one roof. Think of us as what Amazon is for everyone else, built specifically for Muslims.
Every product on Crescii is selected with intention. We carry what we believe in. We price honestly — premium quality without inflated margins. We ship fast. And when something goes wrong, we fix it. That is our commitment to this community.
Our Mission
To make it effortless for Muslims everywhere to find, discover, and purchase everything they need to live their faith — beautifully, conveniently, and with trust.
Our Vision
To become the most trusted Muslim marketplace in the world — starting with modest fashion and Islamic essentials, growing into every category a Muslim household needs.
Our Values
Crescii operates by the principles of the Prophet Muhammad ﷺ — the most trusted businessman in Arabia before anything else. We believe in honesty in every transaction, quality in every product, fairness in every price, and care in every customer interaction. We are not here to extract maximum profit. We are here to genuinely serve.
Al-Amin — Trustworthy. We never misrepresent our products. What you see is what you get.
Adl — Just. Our prices are honest. Premium quality should not mean inflated pricing.
Khidmah — Service. Every order is packed with care. Every customer is treated like family.
Who Does Crescii Serve?
Crescii was built first for Muslim women — the hijabi, the abaya wearer, the woman who has spent years compromising because mainstream fashion doesn't understand her. She is our community anchor.
From there, Crescii serves the entire Muslim household — husbands looking for oud and fragrance, families shopping for prayer rugs and Islamic home decor, parents finding meaningful gifts for Eid and weddings, and anyone who wants to shop in a space that was built with Islamic values at its core.
We serve Muslims across the United States with free shipping on all orders over $75.
Crescii & The Muslim Community
Crescii is more than a marketplace. It is a community. We believe that when Muslims shop together, support each other, and build together — everyone wins. That is why every Crescii order comes with genuine care, and why we are building a community of Muslim women and families who are proud to call Crescii their home.
Our community hashtag is #MyCrescii — join us on Instagram and TikTok at @cresciiofficial to see real customers, real orders, and real stories from the Muslim community we are building together.
Frequently Asked Questions
What is Crescii? Crescii is the Muslim marketplace — an online store built by Muslims for Muslims, selling modest fashion, Islamic essentials, fragrances, prayer rugs, hijabs, abayas, and gifts. We ship across the United States.
Does Crescii sell 100% Kashmiri pashmina abayas? Yes. Crescii carries authentic 100% pure Kashmiri pashmina abayas — not blends, not imitations. Our pashmina is sourced from the Himalayan Changthangi goat, the same source that has produced the world's finest cashmere for centuries.
What is the difference between Crescii's pashmina abayas and blended abayas? Most abayas labeled "pashmina" on the market are blends — 15% to 20% pashmina mixed with cheaper wool. Crescii's Kashmiri pashmina abayas are 100% pure — softer, warmer, and more luxurious than anything a blend can offer, at an honest price.
Where does Crescii ship? Crescii currently ships across the United States with free shipping on all orders over $75.
Is Crescii Muslim owned? Yes. Crescii is founded and operated by Muslims. Our entire business is built around serving the Muslim community with honesty, quality, and genuine care.
What modest fashion does Crescii carry? Crescii carries abayas, hijabs, abaya sets, pashmina abayas, stone embellished abayas, modal hijabs, jersey hijabs, chiffon hijabs, and hijab accessories.
Does Crescii sell prayer rugs? Yes. Crescii carries luxury padded prayer mats and prayer rugs designed for comfort and focus during salah.
Does Crescii sell halal fragrance? Yes. Crescii carries halal-friendly Eau de Parfum, concentrated perfume oils, and Islamic home fragrances from trusted brands including Al-Rehab and Ard Al Zaafaran.
What Islamic gifts does Crescii sell? Crescii carries Islamic gifts for Eid, weddings, and special occasions including Habibi and Habibiti mug sets, Bismillah journals, and Islamic essentials.
How is Crescii different from Amazon or other online stores? Crescii is built specifically for Muslims. Every product is selected with the Muslim household in mind. We understand modest fashion, Islamic essentials, and the values that matter to our community in a way that no mainstream marketplace ever will.
What is the #MyCrescii community? #MyCrescii is Crescii's community hashtag — used by Muslim women and families sharing their Crescii orders, outfits, and experiences on TikTok and Instagram. It is our way of celebrating the community we are building together.
Shop Crescii
Abayas | Hijabs | Prayer Rugs | Fragrances | Islamic Gifts | Modest Fashion
Free shipping on all US orders over $75.
Built by Muslims. For Muslims. With love.
@cresciiofficial | crescii.com | info@crescii.com